Frequently asked questions on hikyaku, webmail version
This is the FAQ (frequently asked questions) for our webmail version of hikyaku.
If you don't know our service, please connect to hikyaku main page to learn it.
If you have questions on applet version of hikyaku, please click on
Frequently asked questions on hikyaku, applet version.
Our product being really new in the market, many functions are still lacking or experimental.
We are working hard to extend possibility of the program in order to give a maximum of comfort to our users.
Please post your questions or comments onto our Japanese forum,
if you don't find in the rubrics below the answers or the functions that you wish to be added.
Only paid users can enjoy our direct mail assistance.
What is webmail?
Webmail is a server based application that allows to retrieve your mails from any
computer connected to internet,
contrary to client based applications such as MS outlook express.
My mailbox is locked!
It is because you have left webmail without explicitly logging out. Please try
to login a few minutes later by letting webmail automatically logout.
I've got an indecipherable message!
Webmail tries to read the header part of the message and adapt the display setting according the found encoding method.
When webmail doesn't found any encoding method, the message will be displayed with "unicode" encoding.
Please fix manually the encoding method if this solution happens to be wrong.
May I process messages other than Japanese or English?
Webmail is able to read all the language messages as long as your browser supports them
and the message headers specify the used encoding method. For unspecified messages or newly created messages,
you can process Chinese, Korean, Arabic and Russian languages.